If you are one of the unfortunate passengers who have been denied compensation because they were no longer in possession of their boarding card, we have good news for you. A new ruling by the European Court of Justice has considerably strengthened passengers? rights. Taken on 30 October, this ruling stipulates that a boarding pass is not required to make a claim for compensation. Thanks to this decision, the compensation process in the event of flight disruptions has become much simpler.

It should also be noted that this decision serves as case law for all EU Member States and candidate countries. In addition, this ruling overturns the decision taken by the Court of Cassation on 14 February 2018, which established that in France, air passengers wishing to receive compensation had to present their boarding pass in order to prove their presence at the airport on departure. This ruling, which was very favourable to the airlines, allowed them to clear themselves of certain payments.

Noew step forward in passenger protection

Under EU Regulation (EC) No 261/2004, passengers are currently entitled to compensation of up to ?600 for flights delayed by more than 3 hours, cancelled or denied boarding on any journey by air to or from the EU, and for any journey operated by an airline registered in an EU country.